Talent Acquisition

Redesigning processes such as recruitment or onboarding too often focuses on the tool and not on the experience. They thus only aim at incremental improvements and neglect the “emotions” of the users. Our holistic approach puts users back at the heart of the process.

Data gathering

If feasible, we collect or generate statistical elements – flows, volumes, satisfaction surveys… – allowing us to characterize the problem and avoid focusing on impressions.

Mapping of irritants and inconsistencies

For each type of user (HR, manager, employee…), we identify the moments of truth in the experience under consideration through surveys, interviews or workshops. These irritants are analysed according to a reading grid ranging from vision and governance to tools.

Search for solutions

Through benchmarking and with our knowledge of the HR Tech ecosystem, we organize collaborative workshops inspired by Design Thinking to produce innovative solutions.