The changing expectations of candidates - in search of a real "experience" to live in their professional environment - coupled with the growth of HR Tech, which can help streamline old processes in an original way, are leading HR professionals to transform the traditional recruitment process.
We wanted to digitize and rebuild our recruitment onboarding process to make our new recruits experience exceptional moments. Akoya's animation methods - Problem Solving and Design Thinking - allowed us to define and deploy our target experience.
Redesigning processes such as recruitment or onboarding too often focuses on the tool and not on the experience. They thus only aim at incremental improvements and neglect the “emotions” of the users. Our holistic approach puts users back at the heart of the process.
If feasible, we collect or generate statistical elements – flows, volumes, satisfaction surveys… – allowing us to characterize the problem and avoid focusing on impressions.
Mapping of irritants and inconsistencies
For each type of user (HR, manager, employee…), we identify the moments of truth in the experience under consideration through surveys, interviews or workshops. These irritants are analysed according to a reading grid ranging from vision and governance to tools.
Search for solutions
Through benchmarking and with our knowledge of the HR Tech ecosystem, we organize collaborative workshops inspired by Design Thinking to produce innovative solutions.
« The current context of crisis, professional questioning by employees and accelerated obsolescence of skills, suggests powerful waves of worker movement. For recruiters, this is an opportunity to attract the best talent, but they need to be able to stand out from their competitors. »
Our latest publications
- Strategic Workforce Planning
- Talent Acquisition
Crossed views on Strategic Workforce Planning (eighth edition)
Akoya organized on Tuesday February 25th 2020 its 8th round table, which was an opportunity to offer a new experience in the area of Strategic...
- Digital transformation
- HR Start-up
- Talent Acquisition
HR Tech’s decoders
Half a decade ago, or shall we say an eternity ago by today’s standards, a commitment was made to bring to you the best of...
- Employee branding
- Employee experience
Recruiters of tomorrow: naked and sassy!
Although highly structured, Talent Acquisition is still considered a challenge for 74% of organizations. In many companies it remains the activity that consumes most of...